Terms of Use & Service

Whenever you access, browse, or use the Service, you acknowledge your understanding and acceptance of these Terms. This legally binding agreement between you and the Company also incorporates, by reference, our Privacy Policy, Subscription Terms, Refund Policy, Acceptable Use Policy, and Cookie Policy.

The Company may modify these Terms whenever it deems necessary, at its sole discretion. All modifications will appear on this page with an updated "Last Updated" date. Your continued use of the Service after publication of any revisions will be treated as acceptance of the modified Terms. Should you disagree with the changes, you must stop using the Service without delay.

1. Eligibility

Eligibility to use the Service requires you to be at least eighteen (18) years old & legally capable of entering into these Terms. By creating an account or accessing the Service, you represent & warrant that you qualify.

If you accept these Terms for an organization or entity, you represent & warrant that you have the authority to bind it to these Terms. In such circumstances, "you" and "your" refer to the organization or entity.

Anyone who does not satisfy the eligibility requirements in this section is prohibited from accessing or using the Service.

2. Description of Service

The Service provides users with access to a browser-based technology platform designed to simplify working with documents. The Service is a software platform that provides digital tools for editing, converting, filling, signing & managing PDF documents & other file formats.

Core features include, but are not limited to:

• Editing, annotating & modifying PDF documents
• Completing PDF form fields using our digital tools
• Adding electronic signatures and dates to documents
• Changing documents from one supported file format to another
• Combining PDF documents, splitting files & optimizing their size

The Company may make changes to individual tools, features, or other aspects of the Service. This includes their modification & discontinuation, at any time without liability to maintain technical reliability, satisfy legal obligations, or improve the user experience.

3. Account Registration and Security

Access to certain Service features requires account registration ("Account"). You represent and warrant that all information submitted during registration and use of the Service is truthful, accurate, current, and complete, and agree to keep it up to date.

You are responsible for securing your Account credentials and all activity under your Account. Any suspected unauthorized access & use must be reported immediately to the Company at support@pdf-awesome.com.

If you violate these Terms, provide false or misleading information, or engage in fraudulent, abusive & unauthorized activity, the Company may suspend or terminate your Account, restrict Service access, or delete Account information, with or without prior notice. The Company may also close Accounts that remain inactive or do not have an active subscription.

4. Your Content

The Service provides functionality for uploading, importing, creating, editing, filling out, signing, converting & downloading content & materials, including text, documents, images, graphics & files (collectively, "Your Content").

Content Ownership: You retain all rights, title & interest in Your Content, including all associated intellectual property rights. The Company doesn't claim any ownership rights to it.

License to Operate: You grant the Company a non-exclusive, worldwide, royalty-free license to reproduce, store, process, & display Your Content as necessary to operate the Service and provide its features on your behalf. This license terminates upon deletion of Your Content or closure of your Account.

You're solely responsible for compliance with applicable laws, regulations & third-party rights in connection with Your Content & your use of the Service. You may not upload, post & transmit Content that is illegal, fraudulent, defamatory, obscene, threatening, infringes intellectual property rights, & is otherwise objectionable. Uploading or processing documents containing sensitive personal information, including Social Security numbers, medical records, or payment card numbers, is permitted only when necessary for the Service's intended purpose & is at your own risk.

Content After Termination: Following subscription termination or Account closure, Your Content may become immediately inaccessible and may be permanently deleted. You acknowledge that failure to download Your Content before Account termination may result in its permanent loss.

5. Subscription Fees and Payment

A paid subscription is required to access the Service. You agree to pay all fees associated with your selected plan in accordance with our Subscription Terms, incorporated herein by reference.

All payments are processed through third-party providers, including Stripe. By subscribing, you authorize the applicable provider to charge your selected payment method for the fees due. Your payment card information is handled directly by the payment processor & is not stored on Company servers.

You agree to payment retries if a renewal charge fails. We may make additional attempts to collect the payment using the same payment method. If these attempts are unsuccessful, your subscription may be suspended or canceled.

6. Plans and Pricing

The Service offers a free plan that requires no payment details and paid subscriptions with higher usage limits and additional features. No trial period is offered, as the free plan allows you to evaluate the Service before subscribing.

• Pro Monthly: $5 per month, due upon purchase and on each subsequent monthly renewal.
• Pro Annual: $48 per year, due upon purchase and on each subsequent annual renewal.
• Business: Pricing and terms are determined individually in consultation with our sales team.

Plan features and usage limits are detailed on the pricing page. For information on billing, automatic renewals & cancellations, consult our Subscription Terms.

7. Cancellation

Effect of Cancellation: Cancellation does not immediately end access to paid features. You retain access until the current billing period expires, after which your Account reverts to the free plan. No refunds or credits are provided for partial billing periods.

8. Refund Policy

To the extent permitted by applicable law, subscription charges are non-refundable and non-exchangeable once a billing period begins, except as provided in our Refund Policy. Billing errors and duplicate charges are always refunded.

For details on refund eligibility, non-refundable charges, and how to request a refund, please refer to our full Refund Policy.

9. Intellectual Property

The Service, including its software, code, design, layout, content, logos, trademarks, trade names & related materials (collectively, "Company IP"), is owned by PulsePoint Systems, LLC or its licensors. Applicable intellectual property laws protect it.

For personal, non-commercial use, you are granted a limited, non-exclusive, non-transferable, non-sublicensable & revocable license to access & use the Service, provided you comply with these Terms. Any reproduction, modification, sale, distribution & other exploitation of the Service requires the Company's prior written consent. All ungranted rights are reserved.

This license automatically terminates upon your violation of these Terms and may be revoked by the Company at any time.

10. Prohibited Conduct

By using the Service, you agree not to:

• Use the Service for unlawful, fraudulent & unauthorized purposes
• Modify, copy, create derivative works of, decompile, reverse engineer & disassemble any part of the Service
• Remove copyright, trademark & other proprietary notices from the Service
• Use the Service to upload, create, modify & distribute forged, fraudulent, or deceptive documents
• Access content, data & accounts not intended for you & log into unauthorized servers or systems
• Use automated systems, bots, spiders, scrapers & similar technologies to access & interact with the Service
• Interfere with, disrupt & impose an undue burden on the Service, its networks & servers
• Circumvent, disable & interfere with any security features of the Service
• Use the Service in any way that could damage or harm the Company's reputation
• Upload or transmit malware, viruses & other harmful software
• Harvest or collect user data without consent
• Use the Service for commercial, competitive & revenue-generating purposes without express authorization
• Develop, license, or distribute competing products using the Service or its intellectual property
• Use the Service to send unsolicited commercial communications or spam
• Impersonate any person & entity, or misrepresent your affiliation with them
• Use the Service in violation of applicable laws or regulations

The Company may immediately terminate your Account & access to the Service without notice. This may occur if you violate this section & any other provision of these Terms.

11. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL ASSOCIATED CONTENT, MATERIALS, FEATURES & PRODUCTS, IS MADE AVAILABLE WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, EXCEPT TO THE EXTENT SUCH DISCLAIMERS ARE PROHIBITED BY APPLICABLE LAW.

ALL WARRANTIES ARE DISCLAIMED BY THE COMPANY & ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS & LICENSORS, WHETHER EXPRESS, IMPLIED OR STATUTORY. NO ASSURANCE IS GIVEN REGARDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT & CONTENT, DATA ACCURACY OR RELIABILITY.

THE COMPANY DOESN'T WARRANT THAT: (A) THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF TECHNICAL ISSUES; (C) RESULTS OBTAINED THROUGH THE SERVICE WILL BE ACCURATE, RELIABLE, OR ERROR-FREE; (D) DEFECTS & ERRORS WILL BE CORRECTED; OR (E) DOCUMENTS PRODUCED THROUGH THE SERVICE WILL BE ACCURATE, LEGALLY SUFFICIENT, OR SUITABLE FOR ANY PARTICULAR PURPOSE OR JURISDICTION.

NO CONTENT OR INFO. PROVIDED THROUGH THE SERVICE SHOULD BE CONSTRUED AS LEGAL, TAX, FINANCIAL, OR OTHER PROFESSIONAL ADVICE. ALL SUCH MATERIAL IS INTENDED FOR GENERAL INFORMATIONAL PURPOSES ONLY. YOU ASSUME RESPONSIBILITY FOR ALL RISKS CONNECTED WITH YOUR USE OF THE SERVICE.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, LICENSORS, AND ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER LOSSES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO THE COMPANY FOR ACCESS TO THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THESE LIMITATIONS OF LIABILITY FORM A FUNDAMENTAL PART OF THE BASIS OF THE AGREEMENT BETWEEN YOU AND THE COMPANY. THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

13. Indemnification

You are obligated to indemnify and defend the Company and its affiliates, officers, directors, employees, agents, partners, licensors, contractors, successors, and assigns against claims and resulting losses, damages, liabilities, and costs. This includes reasonable attorneys' fees, resulting from (a) your conduct while using or accessing the Service; (b) the submission, use, or processing of Your Content, including alleged infringement of another party's rights; (c) any failure to meet your obligations under these Terms or applicable laws and third-party rights; and (d) government inquiries, regulatory measures, & third-party proceedings involving documents handled through the Service.

The Company may take exclusive control of the defense & settlement of any claim covered by this indemnification. You agree to provide full cooperation in that defense.

14. Dispute Resolution & Binding Arbitration

Informal Resolution First

Before initiating arbitration or legal proceedings, you agree to contact the Company at support@pdf-awesome.com & attempt to resolve the dispute informally for at least sixty (60) days. Our customer support team can resolve many concerns.

Binding Arbitration

Any claim, controversy, or dispute relating to these Terms, the Service, or your relationship with the Company (a "Dispute") that remains unresolved after the informal resolution process shall proceed to final & binding individual arbitration. This includes any challenge to the validity, interpretation & enforceability of this arbitration provision. A recognized arbitration provider shall administer the proceedings under its applicable rules before a single arbitrator.

Arbitration shall occur in Delaware, United States & be conducted in English. The award may be entered as a judgment in any court of competent jurisdiction.

The United States Federal Arbitration Act governs this arbitration provision.

Exceptions to Arbitration

Either party may: (a) file an eligible individual claim in small claims court; or (b) seek injunctive or equitable relief from a court of competent jurisdiction to protect intellectual property rights.

15. Class Action Waiver

EACH DISPUTE BETWEEN YOU AND THE COMPANY MUST BE ADDRESSED SEPARATELY, TO THE FULLEST EXTENT THE LAW ALLOWS. YOU WAIVE THE RIGHT TO HAVE YOUR CLAIMS HEARD TOGETHER WITH THOSE OF OTHER USERS IN CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED PROCEEDINGS. THE ARBITRATOR MAY DETERMINE ONLY THE RIGHTS AND REMEDIES ARISING FROM YOUR OWN DISPUTE.

16. Limitation on Claims Period

All claims & causes of action arising from or relating to the Service or these Terms must be brought within one (1) year of arising, despite any contrary law. Any claim brought after that period shall be permanently barred. This provision constitutes a separate, legally binding agreement between you & the Company.

17. Governing Law

These Terms are governed by Delaware law, excluding its conflict-of-law rules; and arbitration is governed by the Federal Arbitration Act.

All court actions relating to disputes must be filed in Delaware state & federal courts, whose jurisdiction you irrevocably accept with no objection based on inconvenience.

For California Residents

By agreeing to these Terms, California residents expressly waive their rights under California Civil Code Section 1542. This provision protects claims that a releasing party may not know or suspect exist when signing a general release. It specifies: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." This waiver may include currently unknown or unsuspected claims.

If you wish to file a complaint under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit. Written complaints can be sent to the address provided above. You may also reach the Unit by calling (800) 952-5210.

18. California Auto-Renewal Law Compliance

The following disclosures address the Company's obligations under the California Automatic Renewal Law (Business and Professions Code Sections 17600–17606) and similar laws governing automatic renewals in other states:

• Unless canceled, your subscription will continue for successive billing cycles and renew automatically
• Paid subscriptions ($5/month or $48/year) are charged immediately & renew automatically unless you cancel before the renewal date
• You may cancel at any time through the Billing section of your Account settings
• We send a confirmation email after purchase with the subscription terms, pricing, renewal information & cancellation instructions
• Your subscription confirms your affirmative consent to these terms

19. Multi-State Auto-Renewal Compliance

The Company complies with applicable state laws on automatic renewals & continuous service offers, including laws in California, New York, Oregon, Virginia, North Carolina, Illinois, Vermont and the District of Columbia. Any additional consumer protections required by a resident's state law shall apply.

20. ROSCA Compliance

As required by the Restore Online Shoppers' Confidence Act (ROSCA) and the Federal Trade Commission's negative option marketing rules, the Company: (a) discloses all material subscription terms in a clear and conspicuous manner before collecting billing information; (b) obtains your express consent after informing you of the relevant terms and before processing charges; and (c) provides a simple cancellation mechanism that you can access through the Billing section of your Account settings.

21. FTC Click-to-Cancel Compliance

Applicable Federal Trade Commission regulations require cancellation to be as easy as enrollment. You can cancel your subscription anytime through Account Settings under Billing, without speaking to a representative or completing any retention process.

22. Electronic Consent and E-SIGN Act

Accessing the Service or selecting “Submit,” “Continue,” “Pay,” “I Agree,” or another acceptance or payment option constitutes your agreement to these Terms and an electronic signature recognized under the E-SIGN Act (15 U.S.C. § 7001 et seq.) and applicable state UETA laws. Electronic records & communications, including contracts, notices & disclosures, may be treated as written documents for legal purposes.

23. Export Controls and Sanctions

The Service is operated from the United States. You may not use it if you're located in a country subject to U.S. government embargoes or OFAC-administered economic sanctions. You are also prohibited from accessing the Service if you appear on a U.S. government list of prohibited or restricted parties. By using the Service, you represent and warrant that you do not fall into any of these categories.

24. DMCA Notice

The Company respects the intellectual property rights of others and follows the notice-and-takedown procedures established under the Digital Millennium Copyright Act ("DMCA"). Copyright owners may notify the Company of allegedly infringing material through this process. To submit a notice, email support@pdf-awesome.com with the subject "DMCA Infringement Notice."

Your notice must include:
(a) identification of the copyrighted work allegedly infringed;
(b) identification of the material claimed to be infringing and information reasonably sufficient to locate it on the Service;
(c) your contact information;
(d) a statement that you've a good-faith belief that the use of the material is not authorized by the copyright owner

Please include a statement, under penalty of perjury, that the information in your notice is accurate. And that you are the copyright owner & authorized to act on the copyright owner's behalf. Also include your physical or electronic signature.

25. Third-Party Services and Links

The Service may contain links to or integrations with third-party websites, services & content that are not owned or controlled by the Company. The Company does not endorse, verify, or assume responsibility for the accuracy, legality, quality, or reliability of any third-party services or content. Your interactions with third-party services are solely between you & the respective third party. The Company bears no responsibility for any disputes, losses, and issues arising from such interactions.

26. Accessibility

The Company is committed to ensuring that users with disabilities can access the Service in accordance with applicable laws, including the Americans with Disabilities Act (ADA). If you face any accessibility barriers, please contact support@pdf-awesome.com. This way, we can assist you and work to improve accessibility.

27. Termination

Your acceptance of these Terms takes effect upon your first interaction with the Service. They continue to govern your use until either you or the Company ends the agreement. You may end this agreement at any time. Your Account or access may be suspended or terminated by the Company without prior notice. The Company may take this action for reasons including suspected misconduct, legal violations, or the discontinuation of the Service.

Termination immediately ends all permissions and access granted to you under these Terms. Then you must discontinue all use of the Service. All amounts owed at the time these Terms terminate shall remain payable. All provisions intended to continue beyond termination by their nature, including Sections 3, 5, 9, 10, 12–18, and 28–31, shall remain binding.

28. Force Majeure

The Company shall not be held liable for non-performance or delayed performance resulting from events beyond its reasonable control, such as acts of God, natural disasters, war, terrorism, epidemics, pandemics, government orders or regulations, power outages, internet & telecommunications failures, cyberattacks, fire, explosion, strikes & other force majeure events.

29. Severability

Should a court of competent jurisdiction declare any provision of these Terms invalid, illegal, or unenforceable, all other provisions shall remain unaffected and fully enforceable. Any invalid or unenforceable provision shall be amended to the minimum extent necessary to ensure its enforceability and preserve the parties' original intent, without changing the rights or obligations arising under the other provisions.

30. Miscellaneous

Entire Agreement

The entire agreement between you and the Company consists of these Terms, the Privacy Policy, Subscription Terms, Refund Policy, Acceptable Use Policy, and Cookie Policy, which replace all previous agreements, understandings, and representations, whether oral or written.

Assignment

The Company may transfer its contractual rights and delegate its obligations in connection with a merger, acquisition, corporate restructuring, or novation, whereas you are prohibited from assigning or transferring your rights without its prior written consent.

Waiver

The Company's omission or delay in enforcing any right shall not be treated as a waiver. And partial exercise of a right doesn't prevent the Company from exercising it further or enforcing any other right.

Electronic Communications

You consent to electronic communications from us through your use of the Service. This includes emails regarding your Account, subscription, billing, and marketing offers. You acknowledge that electronic communications satisfy any legal requirement that such communications be in writing.

No Third-Party Beneficiaries

These Terms don't grant rights & benefits to any third party. No third party may enforce any provision of these Terms.

International Use

The Company makes no representation that the Service is accessible, appropriate & legally available for use in all jurisdictions. Accessing the Service from jurisdictions where its use is prohibited is strictly forbidden. You're responsible for compliance with all local laws applicable to your use of the Service.

Contact Us

Please send us any inquiries, concerns & complaints relating to these Terms or the Service at: