Terms of Service

By accessing, browsing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, forming a legally binding agreement between you and the Company. These Terms incorporate by reference our Privacy Policy, Subscription Terms, Refund Policy, Acceptable Use Policy, and Cookie Policy.

We reserve the right to modify these Terms at any time at our sole discretion. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must immediately cease using the Service.

1. Eligibility

You must be at least eighteen (18) years old to create an account and use the Service. By creating an account or using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into and comply with these Terms.

If you are agreeing to these Terms on behalf of an organization or entity, you represent and warrant that you are authorized to agree to these Terms on that organization's or entity's behalf and to bind them to these Terms. In such cases, "you" and "your" shall refer to that organization or entity.

If you do not meet the eligibility requirements set forth in this section, you must not access or use the Service.

2. Description of Service

The Service provides users with access to a browser-based technology platform designed to simplify working with documents. The Service is a software platform that provides digital tools for editing, converting, filling, signing, and managing PDF documents and other file formats.

Core functionality includes, but is not limited to:

• Editing, annotating, and modifying PDF documents
• Filling out forms and templates using our digital tools
• Adding electronic signatures and dates to documents
• Converting documents between supported file formats
• Merging, splitting, and compressing PDF files
• Accessing a library of form templates

The Company may update, modify, or discontinue specific tools, features, or aspects of the Service at any time without liability, to maintain technical reliability, comply with applicable law, or improve the user experience.

3. Use of Forms and Templates

Any government forms (including but not limited to those issued by the IRS, SSA, USCIS, Department of State, or any other federal, state, or local government agency) available through the Service are publicly available documents. The Company does not create, issue, own, certify, or endorse any government forms. The Company merely provides digital tools that enable users to interact with, fill out, and manage such documents electronically.

The Company is not affiliated with, endorsed by, or officially connected to any government agency, including but not limited to the Internal Revenue Service (IRS), Social Security Administration (SSA), U.S. Citizenship and Immigration Services (USCIS), Department of State, or any other federal, state, or local government authority. The Company does not act as an agent or representative of any government agency.

The Company is not a law firm, tax preparation service, certified public accounting firm, or professional advisory service of any kind. The tools, forms, templates, and information provided through the Service do not constitute and shall not be construed as legal, tax, financial, accounting, or any other form of professional advice.

You are solely responsible for:

• Verifying that any forms or templates you use are current, accurate, complete, and appropriate for your specific needs and jurisdiction
• Ensuring compliance with all applicable laws, regulations, and requirements related to any forms you complete using the Service
• Consulting qualified professionals (attorneys, certified public accountants, tax advisors, or other licensed professionals) before relying on any completed form for legal, tax, financial, or regulatory purposes
• Referring to the relevant government agency's official website for the most current versions of any government forms

The Company makes no representation or warranty regarding the accuracy, completeness, currentness, legal sufficiency, or appropriateness of any form template available through the Service. Form templates may become outdated without notice as laws and regulations change.

IRS Circular 230 Disclosure

To ensure compliance with requirements imposed by the Internal Revenue Service, we inform you that nothing on this website is intended to be used, and cannot be used, for the purpose of (i) avoiding penalties under the Internal Revenue Code or (ii) promoting, marketing, or recommending to another party any transaction or matter addressed herein. Users should seek advice based on their particular circumstances from an independent tax advisor.

4. Account Registration and Security

To access certain features of the Service, you may be required to register and create an account ("Account"). You represent and warrant that all information you provide during registration and throughout your use of the Service is truthful, accurate, current, and complete, and that you will update such information as needed to maintain its accuracy.

You are responsible for maintaining the confidentiality of your Account credentials, including your username and password, and for all activity that occurs under your Account. You agree to notify the Company immediately at support@pdf-awesome.com if you suspect any unauthorized access to or use of your Account.

We reserve the right to suspend or terminate your Account, restrict your access to the Service, and delete information from the Account at our sole discretion, with or without prior notice, if we determine that you have violated these Terms, provided false or misleading information, or engaged in fraudulent, abusive, or unauthorized activity. We may also close your Account if there is no activity on it for an extended period or if you do not have an active subscription.

5. Your Content

The Service may allow you to upload, import, create, edit, fill out, sign, convert, and download content and materials, including but not limited to text, documents, images, graphics, and files (collectively, "Your Content").

Content Ownership: As between you and the Company, you retain all intellectual property rights and ownership associated with Your Content. The Company does not claim any ownership rights to Your Content.

License to Operate: Solely for the purpose of operating the Service on your behalf, you grant the Company a non-exclusive, worldwide, royalty-free license to reproduce, store, process, and display Your Content. This license is limited to what is necessary to provide you with the functionality of the Service and terminates when you delete Your Content or close your Account.

You are solely responsible for ensuring that Your Content and your use of the Service comply with all applicable laws, regulations, and third-party rights. You agree not to upload, post, or transmit any Content that is illegal, fraudulent, defamatory, obscene, threatening, infringing upon intellectual property rights, or otherwise objectionable. You agree not to upload or process documents containing sensitive personal information (such as Social Security numbers, medical records, or payment card numbers) unless necessary for the intended purpose of the Service, and you do so at your own risk.

Content After Termination: Once your subscription is terminated or your Account is closed, Your Content may become immediately inaccessible and may be permanently deleted. You acknowledge that if you do not download Your Content prior to termination of your Account, it may be lost permanently.

6. Subscription Fees and Payment

Access to the Service requires a paid subscription. By subscribing to a plan, you agree to pay all fees associated with your chosen subscription plan as described in our Subscription Terms, which are incorporated into these Terms by reference.

All payments are processed by third-party payment processors, including Stripe. By subscribing, you authorize the applicable payment processor to charge your selected payment method for all applicable fees. Payment card data is processed directly by our payment processor and is not stored on Company servers.

You consent to the use of a payment retry mechanism. If a renewal payment fails, we may make additional attempts to process the payment using the same payment method. If all payment attempts fail, your subscription may be suspended or canceled.

7. Trial Period

We offer a 7-day trial period for a one-time fee of $0.99. During the trial, you have full access to all premium features, allowing you to thoroughly evaluate the Service before committing to a monthly subscription.

• Trial Conversion: If you do not cancel at least 24 hours before the trial period ends, your subscription will automatically convert to the monthly plan at $49.99/month.
• Trial Fee Refund: If you are not satisfied with the Service during the 7-day trial period, you may request a refund of the trial fee before the trial period ends. Once the trial converts to a paid monthly subscription, the trial fee is no longer refundable.
• Subscription Charges: Once your subscription converts to the paid monthly plan at $49.99/month, all subscription charges are non-refundable.
• Trial Eligibility: The trial offer is limited to one trial per customer, regardless of the payment method used.

It is your responsibility to evaluate the Service during the trial period, track your trial end date (visible in your Account settings), and cancel before the trial ends if you do not wish to continue. Please see our Subscription Terms for full details.

8. Cancellation

Cancellation during Trial: To avoid being charged the monthly subscription fee, you must cancel at least 24 hours before your trial period ends. If you cancel during the trial, you retain access to premium features until the trial period expires.

Cancellation after Trial: If you cancel after your subscription has converted to a paid plan, you retain access to all features for the remainder of your current billing period. No refunds or credits will be issued for partial billing periods.

9. Refund Policy

To the extent permitted by applicable law, all subscription charges (including the $49.99/month subscription fee) are non-refundable and non-exchangeable once the trial period has ended and the subscription has converted to a paid plan.

During the 7-day trial period, if you are unsatisfied with the Service, you may request a refund of the trial fee before the trial period ends.

Please see our full Refund Policy for detailed information about refund eligibility, non-refundable scenarios, and the refund request process.

10. Intellectual Property

The Service, including its software, code, design, layout, content, logos, trademarks, trade names, and any associated materials (collectively, "Company IP"), are the exclusive property of PulsePoint Systems, LLC or its licensors and are protected by applicable copyright, trademark, and intellectual property laws.

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for personal, non-commercial purposes. This license does not permit you to reproduce, duplicate, copy, modify, sell, distribute, or otherwise exploit any portion of the Service without the prior express written consent of the Company. All rights not expressly granted herein are reserved by the Company.

This license shall automatically terminate if you violate any of these Terms and may be terminated by the Company at any time.

11. Prohibited Conduct

By using the Service, you agree not to:

• Use the Service for any unlawful, fraudulent, or unauthorized purpose
• Modify, copy, prepare derivative works of, decompile, reverse engineer, or disassemble any portion of the Service
• Remove any copyright, trademark, or other proprietary notices from the Service
• Use the Service to upload, generate, modify, or distribute forged, fraudulent, or deceptive documents
• Access content, data, or accounts not intended for you, or log into servers or systems you are not authorized to access
• Use any automated system, bot, spider, scraper, or similar technology to access or interact with the Service
• Interfere with, disrupt, or create an undue burden on the Service, its networks, or servers
• Circumvent, disable, or interfere with any security features of the Service
• Use the Service in any manner that could damage, tarnish, or harm the reputation of the Company
• Upload or transmit malware, viruses, or other harmful software
• Harvest, collect, or gather user data without consent
• Use the Service for commercial, competitive, or revenue-generating purposes without express authorization
• Develop, license, or distribute any competing product using the Service or its intellectual property
• Use the Service to transmit unsolicited commercial communications or spam
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Use the Service in violation of any applicable law or regulation

We reserve the right to terminate your Account and access to the Service immediately, without notice, for any violation of this section or any other provision of these Terms.

12. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, MATERIALS, FEATURES, AND PRODUCTS PROVIDED THROUGH THE SERVICE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OR GUARANTEES OF ANY KIND, EXPRESS OR IMPLIED.

THE COMPANY AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND RELIABILITY OF CONTENT OR DATA.

IN PARTICULAR, THE COMPANY DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE FROM TECHNICAL ISSUES; (C) THE RESULTS OBTAINED FROM USING THE SERVICE WILL BE ACCURATE, RELIABLE, OR ERROR-FREE; (D) ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR (E) ANY FORMS, TEMPLATES, OR DOCUMENTS AVAILABLE THROUGH THE SERVICE ARE ACCURATE, CURRENT, LEGALLY SUFFICIENT, OR APPROPRIATE FOR ANY PARTICULAR PURPOSE OR JURISDICTION.

THE COMPANY DOES NOT PROVIDE LEGAL, TAX, FINANCIAL, OR PROFESSIONAL ADVICE. ANY INFORMATION, FORMS, OR TEMPLATES AVAILABLE THROUGH THE SERVICE ARE FOR INFORMATIONAL AND GENERAL PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF THE SERVICE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, LICENSORS, AND ASSIGNS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER LOSSES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, THE COMPANY'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO THE COMPANY FOR ACCESS TO THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

THESE LIMITATIONS OF LIABILITY FORM A FUNDAMENTAL PART OF THE BASIS OF THE AGREEMENT BETWEEN YOU AND THE COMPANY. THE SERVICE WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS.

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, agents, partners, licensors, contractors, successors, and assigns from and against any and all claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of or access to the Service; (b) Your Content, including any claims that Your Content infringes upon third-party rights; (c) your violation of these Terms or any applicable law, regulation, or third-party right; or (d) any disputes, claims, or actions brought by government agencies, regulatory bodies, or other third parties related to your use of forms, templates, or documents through the Service.

The Company reserves the right to assume exclusive control of the defense and settlement of any claim for which you are required to indemnify us. You agree to cooperate fully with our defense efforts.

15. Dispute Resolution and Binding Arbitration

Informal Resolution First

Before initiating any arbitration or legal proceeding, you agree to first contact the Company at support@pdf-awesome.com and attempt to resolve the dispute informally for at least sixty (60) days. Most concerns can be resolved through our customer support team.

Binding Arbitration

If the dispute cannot be resolved informally, any claim, controversy, or dispute arising out of or relating to these Terms, the Service, or the relationship between you and the Company (collectively, "Dispute"), including disputes about the interpretation, applicability, or enforceability of this arbitration provision, shall be resolved through final and binding individual arbitration, rather than in court. The arbitration shall be administered by a recognized arbitration provider and conducted by a single arbitrator in accordance with the provider's applicable rules.

The place of arbitration shall be the State of Delaware, United States. The arbitration shall be conducted in English. Judgment upon the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

The United States Federal Arbitration Act governs the interpretation and enforcement of this arbitration provision.

Exceptions to Arbitration

Notwithstanding the above, either party may: (a) bring a claim in small claims court if the claim qualifies and remains on an individual basis; or (b) seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights.

16. Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY AGREE THAT ALL DISPUTES SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE THE RIGHT TO FILE OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, REPRESENTATIVE ACTION, OR CONSOLIDATED PROCEEDING AGAINST THE COMPANY. THE ARBITRATOR MAY ONLY AWARD RELIEF IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY'S INDIVIDUAL CLAIM.

17. Limitation on Claims Period

You agree that regardless of any statute or law to the contrary, any claim or cause of action arising from or related to the use of the Service or these Terms must be filed within one (1) year from the date the claim or cause of action first arose. Failure to file within this period shall result in the claim being permanently barred. This provision constitutes a separate legally binding agreement between you and the Company.

18. Governing Law

These Terms shall be exclusively governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles, provided that the arbitration provision shall be governed by the United States Federal Arbitration Act.

To the extent that any action relating to any dispute must be brought in a court of law, such action shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of Delaware, and you hereby irrevocably submit to the personal jurisdiction of such courts and waive any defense of inconvenient forum.

For California Residents

If you are a California resident, you expressly waive California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." By accepting these Terms, you acknowledge that you may be waiving rights with respect to claims that are currently unknown or unsuspected.

In accordance with California Civil Code Section 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

19. California Auto-Renewal Law Compliance

In compliance with the California Automatic Renewal Law (Business and Professions Code Sections 17600-17606) and all other applicable state auto-renewal laws, the Company discloses the following:

• The Service offers subscription plans that automatically renew at the end of each billing cycle unless canceled by you
• The 7-day trial at $0.99 will automatically convert to a monthly subscription at $49.99/month unless canceled at least 24 hours before the trial ends
• To cancel, visit the Billing section in your Account settings at any time — cancellation is immediate and self-service
• A confirmation will be sent to your email after purchase, restating the subscription terms, renewal information, pricing, and cancellation instructions
• By subscribing, you provide your affirmative consent to the auto-renewal terms described herein

20. Multi-State Auto-Renewal Compliance

The Company complies with all applicable state automatic renewal and continuous service offer laws, including but not limited to those in California, New York, Oregon, Virginia, North Carolina, Illinois, Vermont, and the District of Columbia. To the extent that any state law provides greater consumer protections regarding automatic renewals, those protections shall apply to residents of that state.

21. ROSCA Compliance

In compliance with the Restore Online Shoppers' Confidence Act (ROSCA) and the Federal Trade Commission's rules regarding negative option marketing, the Company: (a) clearly and conspicuously discloses all material terms of the subscription before collecting billing information; (b) obtains your express informed consent before processing any charge; and (c) provides a simple, self-service cancellation mechanism accessible through the Billing section in your Account settings.

22. FTC Click-to-Cancel Compliance

In compliance with applicable Federal Trade Commission regulations, cancellation of your subscription is as simple as signing up. You may cancel at any time through the Billing section in your Account settings without the need to contact customer support, speak with a representative, or navigate any retention offers or processes.

23. Electronic Consent and E-SIGN Act

By using the Service and by clicking buttons labeled "Submit," "Continue," "Pay," "I Agree," or similar, you affirm your intent to be legally bound by these Terms and acknowledge that your electronic actions constitute a valid electronic signature under the United States Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001 et seq.) and applicable state Uniform Electronic Transactions Acts (UETA). You acknowledge that electronic communications, including agreements, notices, and disclosures, hold the same legal weight as written documents and constitute legally binding contracts.

24. Export Controls and Sanctions

The Service is operated from the United States. You may not access or use the Service if you are located in any country subject to United States government embargo or economic sanctions administered by the Office of Foreign Assets Control (OFAC), or if you are designated on any U.S. government list of prohibited or restricted parties. By using the Service, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

25. DMCA Notice

The Company respects the intellectual property rights of others and follows the notice and takedown procedures of the Digital Millennium Copyright Act ("DMCA"). If you believe that content on the Service infringes your copyright, you may send a DMCA takedown notice to support@pdf-awesome.com with the subject line "DMCA Infringement Notice."

Your notice must include: (a) identification of the copyrighted work you believe has been infringed; (b) identification of the material that is claimed to be infringing and information reasonably sufficient to locate it on the Service; (c) your contact information; (d) a statement that you believe in good faith that the use of the material is not authorized by the copyright owner; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature.

26. Third-Party Services and Links

The Service may contain links to or integrations with third-party websites, services, or content that are not owned or controlled by the Company. The Company does not endorse, verify, or assume responsibility for the accuracy, legality, quality, or reliability of any third-party services or content. Your interactions with third-party services are solely between you and the respective third party, and the Company bears no responsibility for any disputes, losses, or issues arising from such interactions.

27. Accessibility

The Company is committed to making the Service accessible to users with disabilities in accordance with applicable laws, including the Americans with Disabilities Act (ADA). If you encounter any accessibility barriers while using the Service, please contact us at support@pdf-awesome.com so we can assist you and work to improve accessibility.

28. Termination

These Terms commence when you first access or use the Service and remain in effect until terminated. Either party may terminate these Terms at any time. The Company may suspend or terminate your Account and access to the Service immediately, without prior notice, for any reason, including suspected violation of these Terms or applicable law, or discontinuation of the Service.

Upon termination, all rights and access granted to you under these Terms will immediately cease, and you must discontinue all use of the Service. All payment obligations outstanding at the time of termination, as well as all provisions that by their nature should survive termination (including but not limited to Sections 3, 5, 9, 10, 12-18, and 28-31), shall survive the termination of these Terms.

29. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay arises from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, epidemics, pandemics, government orders or regulations, power outages, internet or telecommunications failures, cyberattacks, fire, explosion, strikes, or other force majeure events.

30. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity of that provision shall not affect the validity of the remaining provisions, which shall continue in full force and effect. The invalid or unenforceable provision shall be modified or replaced to the minimum extent necessary to make it valid and enforceable while maintaining the original intent of the parties.

31. Miscellaneous

Entire Agreement: These Terms, together with the Privacy Policy, Subscription Terms, Refund Policy, Acceptable Use Policy, and Cookie Policy, constitute the entire agreement between you and the Company regarding the subject matter herein and supersede all prior agreements, understandings, and representations, whether written or oral.

Assignment: The Company may assign or transfer its rights and obligations under these Terms to any other entity, including through merger, acquisition, corporate restructuring, or novation. You may not assign or transfer your rights under these Terms without the Company's prior written consent.

Waiver: No failure or delay by the Company in exercising any right under these Terms shall be deemed a waiver of such right, nor shall any partial exercise of a right prevent the further enforcement of that or any other right.

Electronic Communications: By using the Service, you consent to receiving electronic communications from us, including emails regarding your Account, subscription, billing, and marketing offers. You acknowledge that electronic communications satisfy any legal requirement that such communications be in writing.

No Third-Party Beneficiaries: These Terms do not create any rights for any third parties. No third party may enforce any provision of these Terms.

International Use: The Company makes no representation that the Service is accessible, appropriate, or legally available for use in all jurisdictions. Accessing the Service from jurisdictions where its use is prohibited is strictly forbidden. You are responsible for compliance with all local laws applicable to your use of the Service.

Contact Us

For any questions, concerns, or complaints regarding these Terms or the Service, please contact us at: